Terms and Conditions

These terms and conditions govern your use of the Ember website and any purchases made through it. By placing an order with us, you agree to the terms below.

Orders and pricing

All prices are listed in South African Rand (ZAR) and include applicable taxes unless stated otherwise. We reserve the right to correct pricing errors and to cancel or refuse any order at our discretion.

Payment

Payment is processed securely at checkout. We do not store your full payment card details.

Shipping

See our Shipping Policy for delivery timeframes and rates.

Returns and refunds

See our Return Policy for full details on our 30-day money-back guarantee.

Product use

The Calming Vest is a supportive, drug-free tool intended to help manage canine stress and anxiety. It is not a substitute for veterinary or professional behavioral advice. Always supervise your dog while wearing the vest.

Intellectual property

All content on this site, including text, images, and design, is the property of Ember or its licensors and may not be reproduced without permission.

Limitation of liability

To the extent permitted by law, Ember is not liable for indirect or consequential loss arising from the use of our products or website.

Governing law

These terms are governed by the laws of South Africa.

Contact

Questions about these terms? Reach us at shammahmvula7@gmail.com.